Refund and Returns Policy

Fitness Keeda Return & Refund Policy

Overview Our return and refund policy is designed to provide you with a seamless shopping experience. We offer a 30-day return policy. If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.

Eligibility for Return To be eligible for a return, the product must be unused, sealed, and in its original packaging. Items must be returned with a valid receipt or proof of purchase.

Non-Returnable Items Certain items are exempt from being returned, including:

• Perishable items such as supplements with tampered seals.

• Opened or used protein powders, mass gainers, or other consumable supplements.

• Personal care products or health-related goods that have been unsealed.

• Gift cards and downloadable products.

Partial Refund Situations Partial refunds may be granted in cases such as:

• Items that are returned damaged or missing parts not due to our error.

• Any item returned after 30 days of delivery (subject to approval).

Refund Process Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund. If approved, your refund will be processed, and the credit will be applied to your original payment method within 5-7 business days.

Late or Missing Refunds If your refund is delayed:

1. Check your bank account first.

2. Contact your credit card provider as it may take some time before the refund is officially processed.

3. If you’ve taken the above steps and still have issues, please contact us at email address.

Sale Items Only regular-priced items are eligible for refunds. Sale or discounted items are final purchases and cannot be refunded unless defective or damaged.

Exchanges We only replace items if they are defective or damaged. For exchange requests, please contact us at email address and mail your item to physical address.

Gift Returns If the item was marked as a gift and shipped directly to you, you will receive a gift credit once your return is approved. For gifts shipped to the buyer who later gave you the item, refunds will be issued to the original purchaser.

Shipping Returns To return your product, please mail it to physical address.

• Return shipping costs are the customer’s responsibility unless the return is due to an error on our part or a defective product.

• For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item without proper tracking.

Need Help? For any further assistance, feel free to reach out to us at Customersupport@fitnesskeeda.com.